by Patryk Miszczak

In the coming years, small businesses will need to find ways to scale in order to stay afloat. This is especially true for business owners who are new to their field or have a small operation.

If you’re a small business owner like an agency, freelancer, or consultant, and you typically work with clients one-on-one, you might be in a position where you have no bandwidth to add more clients. And the idea of scalability and building a business that runs without you feels like a distant dream.

The reality is you can actually scale a small business if you design it correctly.

So today I’ll share with you 8 tips and strategies that you can do to start scaling your business at least making it more scalable than it is right now.

So let’s get started.

1. Take Advantage of Artificial Intelligence

As businesses strive to stay competitive in a rapidly changing world, many are turning to artificial intelligence (AI) for help.

Artificial intelligence has been around for a while, but it’s only recently that businesses have started to take advantage of its potential. AI has the ability to help companies automate processes and make better decisions, which can lead to increased efficiency and growth.

Here are a few ways businesses can take advantage of AI:

  • Customer service. Chatbots powered by AI technology can be used to automate customer service tasks, such as responding to queries or complaints. This can free up time for customer service representatives to deal with more complex issues.
  • Decision-making. AI can be used to help businesses make better decisions by analyzing data and providing recommendations. This can help businesses save time and money by avoiding costly mistakes.
  • Productivity. AI can be used to automate tasks, such as scheduling appointments or sending reminders.
  • Marketing. There are many AI marketing tools that can be used to analyze data, identify trends, and provide recommendations. This can help businesses boost their marketing efforts by providing accurate information on which customers are likely to buy or promote a product or service.

In short, Artificial Intelligence can help businesses scale in various ways. By automating certain processes and tasks, AI business tools can free up employees to focus on more important tasks, and help businesses make better decisions faster. Additionally, AI can provide insights into customer behavior that can help businesses optimize their marketing and sales efforts.

In conclusion, artificial intelligence can help businesses grow in a number of ways.

As a business owner, it is important to understand how AI can help your business grow and be prepared to take advantage of these technologies as they continue to evolve.

2. Employ Video Marketing

Video marketing is one of the most effective ways to engage with your audience and promote your brand. According to statistics, by the end of 2022, online videos will make up more than 82% of all consumer internet traffic. And that number is only going to continue to grow.

So, what makes video marketing so successful? There are a few reasons. For starters, videos are engaging and can help you connect with your audience on a more personal level. By embedding a video in your product page, you can showcase your products or services in a more interactive way, which can be especially beneficial for e-commerce businesses. Additionally, videos have been shown to be more effective than other forms of content when it comes to driving conversions and sales.

How to embed videos into WooCommerce Product Listings

3. Establish Systems and Procedures

One of the most important things to do when starting a business is to establish systems and procedures. In an effort to maintain consistency and efficiency in the workplace, many organizations require their employees to adhere to a standard operating procedure or SOP.

An SOP is a written set of instructions that outlines the specific steps employees are to take to complete a task. Developing and following an SOP can help ensure that tasks are performed consistently and correctly each time they are performed. Additionally, by having employees work from an established set of instructions, organizations can minimize the risk of error.

When you have a system in place, it makes things easier for both you and your employees. This will help to ensure that everyone is on the same page and knows what they need to do in order to keep the business running smoothly.

4. Build an Email List

Email lists are a valuable asset to any business. By having a list of subscribers who are interested in what you have to say, you can keep them updated on your latest products, services, or promotions. Here are five tips for creating an email list:

  • Create an attractive sign-up form – Make sure your form is easy to fill out and includes all the information you need from your subscribers.
  • Place the sign-up form on your website’s homepage. This is the most logical place for it, since that’s where most of your visitors will be spending their time.
  • Promote the sign-up form on other pages of your website. For instance, you could place it in the sidebar or at the bottom of blog posts.
  • Use a service like MailChimp or Constant Contact to send out automated emails to your list.

5. Avoid Micromanagement

If you want things to run smoothly, it is crucial that you do not take over everything for your employees. This will only lead to confusion and a lack of motivation.

Micromanagement is often viewed as an obstacle to success. It can tire employee morale, inhibit productivity and creativity, and contribute to burnout.

Once you understand the dangers of micromanagement, there are three tips for avoiding it:

  • Give your employees clear goals and expectations. This will help them feel empowered and accountable for their work.
  • Establish a system of checks and balances. This will help ensure that tasks are being completed effectively and efficiently.
  • Trust your employees to do their jobs. This will create a positive work environment in which employees feel valued and appreciated.

6. Delegate Responsibility Instead of Tasks

Small business owners can become bogged down in the day-to-day tasks of their jobs, which can lead to a lack of productivity and creativity. One solution to this problem is to delegate responsibility instead of tasks.

When you delegate responsibility to your employees, you are giving them the authority to make decisions and take action. This allows managers to focus on higher-level goals and objectives. In addition, delegation helps employees learn new skills and develop their abilities.

In conclusion, delegating responsibility is a great way to get more work done but also helps to ensure that everyone knows what needs to be done and can handle it on their own.

7. Create Iterative Feedback Loops

A lot of business owners just deliver their service. They never try to optimize it or make it better in any way, shape, or form. Sometimes even with products.

What you should do instead is create a client experience where you have opportunities to get feedback from your clients as you’re delivering the goods.

While you’re doing the thing you need to create opportunities for your client to share how it’s going. You also need to create opportunities to find out if there’s something missing or maybe if they’re being overwhelmed and something needs to be removed.

So the only way that you can actually deliver a service that continues to get better each and every time you deliver it you need to create an iterative feedback loop to get that constant information coming in so you can improve each and every day.

8. Embrace Working From Home

Working from home is becoming an increasingly popular option for employees. According to statistics, 25% of all professional jobs in the US will be remote by the end of 2022

It has a lot of advantages, such as eliminating the need to commute and saving on childcare costs. But there are also some challenges that come with working from home, such as staying focused and avoiding distractions. If you’re able to embrace the challenges and capitalize on the advantages, working from home can be a great way to scale your business.


In conclusion, scaling a small business is definitely possible with the right tools and strategies in place. By following the tips provided in this article, business owners can make sure their company is on track for growth. And remember, always keep your customers top of mind when making decisions – they are the key to success!

Patryk Miszczak is a blogger at businessolution.org, a community that aims to help people start and grow their businesses. His specialties are SEO, marketing automation, and Artificial Intelligence.